Jul 16, 2024 · Hello windows, kindly look into this matter as urgently as possible. I have written complaint in Netflix app also.. downloads option has been removed and whole background is changed, theme changed in Microsoft only... Resolve this matter... Download option should be available in Microsoft by this week... Am very much in disappoint now

I have been using Edge from a decent time but have never been able to use Netflix to watch shows. Netflix works well on other browser like Google Chrome but I like Edge due to its new features and access. I am attaching the screenshot of the Netflix screen - Please fix this problem as soon as possiible.

Jan 10, 2025 · I understand the issue you have, there is nothing to worry I am here to help, this issue occurs when there is a corrupted system file on the Microsoft Store, in addition, is this only happening to the Netflix app? or all the apps you are trying to update from Microsoft Store? for us to sort out the issue, kindly follow the steps below: Method 1.

Jan 1, 2023 · I just bought the Surface Pro 9 last week. Netflix works fine on a browser. No VPN. Already fully updated Windows. Per Netflix this is an on going issue with no fix. So seems the Surface Pro 9 may not currently work with Netflix.

Jul 9, 2022 · It mostly happens when I play something on Netflix (for a couple minutes) and then pause. After a couple of seconds of pausing, it usually starts. To fix the issue, I have to close Netflix and then reopen it. The issues stop as soon as Netflix is closed. I don't know if this is an issue with my hardware, drivers or Windows.

Apr 26, 2020 · Prior to disabling hardware acceleration, Netflix shows show Dolby Vision as an option - i.e. 4K and HDR. With hardware acceleration turned off, this is no longer an option. So Edge is the only browser approved for Netflix Dolby Vision, but it can't be used without hardware acceleration, and with hardware acceleration Netflix returns errors.

Apr 30, 2020 · Now both Netflix and HBO Max work. Here are instructions on how to get to the Netflix video quality options: Change video quality on Netflix Open Netflix app on your phone, login to your account and then select the profile for which you want to change the video... Now tap the More button at the bottom of the screen.

Jan 10, 2025 · Video Playback (Netflix) Specific Issue. The crash occurring during Netflix playback could be related to video decoding/encoding or conflicts with the Netflix app itself, particularly on ARM-based devices. Solution: Reinstall Netflix: Uninstall and reinstall the Netflix app to ensure that there are no corrupt files or configurations causing the ...

Jan 22, 2018 · When clicking on install in the store, it downloads approximately 3.23 kB, "installs" and then allows you to launch the app, but then it hangs on the Netflix screen and you can't do anything. When you

Dec 28, 2024 · Welcome to Microsoft Community. In your description, you are watching Netflix in Edge and are unable to use the 2k resolution. I noticed that you mentioned that you have HEVC installed along with a subscription plan for 4k, thank you for your efforts to resolve this issue and provide us with information, I do understand the frustration and ...